Generally 6-12 hours.Carpet dry time is affected by humidity. Air flow and inside temperature is key to ensure the carpet dries as fast as possible.
Turning on fans, bathroom vents, air conditioning or heaters will help!
Your technician will be able to guide you after your carpet cleaning service to determine the proper steps you should take on that specific day to ensure the best dry time results.
Move any furniture you want moved. Due to insurance purposes, our techs do not move anything heavy or breakable.
Steam King charges a flat room rate where an average area is up to 300 square feet (that is 20×15). Living room/dining room combos are considered two areas. Any area over 300 square feet but less than 600 square feet is priced as two areas. Non-standard areas (baths, halls, landings, walk-in-closets, etc.) are included if we are doing the area next to it.
Yes this will help ensure a smooth and efficient service. A majority of the debris within the carpet can be removed by vacuuming.
We can not guarantee the removal of all stains. In some situations the carpet fibers can become discolored, or even dye the carpet fibers depending on the substance.
We will be prepared to treat any stains, or spills that are on your carpeted areas.
Most carpet manufacturers would recommend cleaning your carpets every 12-18 months. Depending on kid and pet usage, it is encouraged to do so more frequently.
Professionally deep cleaning your carpets is best to remove dirt, dust, allergens and even bacteria to ensure the longevity of the carpet.
Over time the carpet fibers can wear out just by containing dirt and small pieces of debris within the fibers.
Yes, we are not happy unless you are happy. Although we are confident we will deliver the best results the first time around, we are always willing to do what is necessary to make the results last. We will reclean any areas that are not satisfactory.
As the carpet dries, these bubbles or ripples should start to lay flat again. Once it is dry they should be virtually unnoticeable. This is usually a sign that the carpet was in need of re-stretching prior to the carpet cleaning. If these ripples do not go away after it is completely dry, please contact us.
On average, it will take approximately 5 to 10 minutes per room. This time can vary greatly depending on how soiled the carpet is, and any necessary spot removal treatments.
The method we use for carpet cleaning is hot water extraction, commonly referred to as steam cleaning. Our patented hot water extraction system removes the toughest, deepest dirt safely and gently. Hot, soft water and our soap free cleaning solution are injected deep within the carpet fibers. Then, a powerful suction extracts deep-down dirt, allergens cleaning solution and 95% of the moisture. It’s the cleaning method most recommended by carpet manufacturers.
Pets definitely keep us in business! The answer is actually more scientific than you would expect. As the pet urine dries, it leaves behind crystallized particles which could be extremely difficult to remove if it sits too long on the carpet. When your pet urinates, it puts the carpet through a process extremely similar to the original dying process- so in most cases the urine actually changes the color of your carpet and is unable to be removed.
After you get your carpets cleaned and the carpets begins to dry, the urine can actually “wick” back up toward the surface from the pad. So a stain that seemed to have disappeared, may reappear once the carpet dries. Depending on the amount of urine in the carpet, cleaning it alone may not solve the issue. In some cases, the carpet fibers as well as the backing need to be cleaned and the pad completely replaced before the smell and urine go away.
We are happy to clean any house with urine stains and odor, and will do all we can to clean to the best of our ability, but we do not offer any guarantees on pet odor or stain removal.
This is very tricky and the answer has a lot of components to it. The short answer is “it depends” on many different circumstances. In order to properly clean your carpets we absolutely must have the following:
Access to an outside water source – Our machine runs on water, so we need plenty of it. Most apartment complexes do not offer outside water access, and due to the possibility of a leak we cannot hook our hoses inside buildings.
Access to adequate parking – Our Truck is large, so we need enough space to park it without blocking other residents’ parking spots, garages, or streets. We cannot park anywhere a “No Parking” sign is posted. Additionally, if your apartment faces an area that isn’t a road (somewhere we can’t drive or park such as a ravine or grassy area), or if our hoses are unable to reach you- we will be unable to complete the job.
Must be on the Ground level or Second-floor.
If you have any questions or concerns about cleaning apartments or condos, please shoot us a text or give us a call. We will do everything we can to assist you.
Generally 4-6 hours. Air flow and inside temperature is key to ensure the upholstery dries as fast as possible. Turning on fans, bathroom vents, air conditioning or heaters will help!
Your technician will be able to guide you after your upholstery cleaning service to determine the proper steps you should take on that specific day to ensure the best dry time results.
Unfortunately, we can not guarantee your upholstery will be spot free. Certain substances have the ability to permanently stain, or discolor your fabric.
We will be prepared for any type of stain on any fabric. The fabric age and fiber type do have influence.
Yes! We would love to clean it all, during the same service! Your technician will determine the best approach to what should be cleaned first.
We use a process often referred to as steam cleaning; hot water extraction. Hot water extraction is by far the deepest cleaning process.
Not only will this method provide results that will last, but it will make sure your furniture is soil free, sanitized and looking its best.
Stretching in carpet is very common and can absolutely be fixed. Using a power stretcher, the carpet can be stretched back to a tight fit and properly apply it to the tack strips.
Yes, however, it will rely on the extent of the burn. Generally small areas can be patched. Larger areas may be more cost effective to replace.
Yes, these areas generally require a patch to repair this area.
Some stains may “wick”. This is fairly uncommon but is treatable. This is when the spill or soiling has made it to through the carpet fibers into the base, and likely the padding.
When the carpet dries the moisture is pulled back from the base of the carpet. This is because the carpet dries from the top, down drawing the moisture from the backing.
Uric acid from dogs, and especially cats can be difficult to remove. Baking soda, vinegar and other home remedies can neutralize the odor temporarily.
Humidity can recrystallize the previous spot causing the odor and staining to eventually reappear. It is important to apply an enzyme solution and allow to dry.
The uric acid will then turn into a gas, then evaporating.
The best order of operations would be to blot, not wipe, the affected area. Absorb as much as possible. Wiping will cause the accident to spread.
Extract if possible, using a shop vac or a spot cleaning vacuum. Apply an enzyme cleaner and allow to dry. If the stain or odor is too much, it may be time to call Steam King.